FAQ
  •  Why use a debt counsellor?

    Debt Counsellors were formally introduced by the National Credit Regulator (NCR) to help consumers who are having trouble with their debts. We are here to negotiate with your credit providers on your behalf to get you a manageable and affordable repayment plan. We currently have various registered debt counsellors available country wide to assist with all debt review applications.      
  • Is debt review / debt restructuring right for me?
Do you suffer from any of the following: credit card debt, store cards, personal loans, don’t have cash at the end of the month? If yes, debt review could be your best option for reducing your debt payments in a controlled manner resulting in your debt being cleared in a specific time period or to offer relief for up to a 24 month period.

  • Can I apply for a debt review if I am unemployed?

    No, you cannot be placed under debt review if you are unemployed for you still need to service the accounts on a monthly basis. We do have other options available to assist you with your situation. 
  • Will my details be sent to the Credit Bureaus and my credit providers?

    Yes, after completion of the application, all credit bureaus and credit providers will be notified that you have applied for debt review. This is not black listing but rather to protect you within this arrangement. When you are able to make the normal payments in future this notification is removed and you had an extent of protection within the period and credit providers will treat you as normal.
     
  • What if I already have judgments against me?
The credit act will still apply to the other creditors. Please ensure we know your complete situation and don’t exclude any information to enable us to assist you fully.
  • Can this cover all my debts?
Not necessarily. We always advise that you pay your secured debts (house bond or car payments) as priority. Our Debt Counsellors will then negotiate to find a way with all your unsecured debts (credit card, store cards, personal loans, et). We will look at your monthly income and expenses and make a recommendation on the amount you can afford to pay on your unsecured debts.
  • Does it make a difference if I own my home or not?

No, it doesnt matter, we can still assist you in restructuring your monthly repayments. It is only applicable when consolidation loans are applied for.

  • Can I apply for more credit or use my credit cards during the debt restructuring / debt review process?

    No, you would be asked to destroy all your cards and return them to the credit providers. Should you obtain additional credit during the process there could be serious implications.
  • What happens if my credit providers do not accept the restructured offer?

They will be forced by the magistrates court to accept the offer when restructured by one of our registered debt counsellors.

  • Can the credit providers change their mind after the offer has been accepted?
No. As long as you maintain your obligations to the credit providers, they are not able to take further action.
 
  • How much will I have to pay to the credit providers each month?
The monthly payments should be as much as you can reasonably afford after you have accounted for your basic living costs and those of your dependents.
  • Do I have to attend an interview?

    With technology available today we could assist you remotely. Some documentation requires a signature and we will need to be managed accordingly.
  • What is the first step to start the process?

    Submit your details by completing the "Contact Me Please" form and one of our friendly consultants will contact you to discuss the options.